STB Orders OETA ISP Reports Starting July 8 Class I
United States STB ordered Class I railroads to submit weekly OETA and ISP service reports measuring on-time arrivals and car spot-and-pull performance starting July 8.

WASHINGTON D.C. – The U.S. Surface Transportation Board (STB) has mandated new weekly service reporting for all Class I railroads, with the first submissions due on July 8. The new rules eliminate the requirement to report on positive train control (PTC) expenditures, introducing instead two metrics focused on service reliability: original estimated time of arrival (OETA) and industry spot and pull (ISP). This regulatory change aims to increase transparency into railroad operational performance.
What Does This Regulation Cover?
The new STB mandate requires weekly submission of two specific shipper-focused performance metrics from all seven North American Class I railroads. The OETA metric tracks the percentage of manifest shipments delivered within 24 hours of their initial ETA, providing a measure of delivery window accuracy. The ISP metric measures the success rate of car drop-offs and pickups at customer facilities during scheduled service windows, targeting first- and last-mile service quality. This data collection is part of a broader STB effort to enhance its oversight capabilities, particularly in assessing the competitive and operational impacts of potential industry mergers (Source: Surface Transportation Board, 2024).
Key Regulatory Data
| Parameter | Value |
|---|---|
| Regulation / Policy Name | STB Revised Class I Railroad Reporting Requirements |
| Total Value | Not applicable |
| Parties Involved | U.S. Surface Transportation Board; BNSF, Union Pacific, Norfolk Southern, CSX, Canadian National, Canadian Pacific Kansas City |
| Timeline / Completion | First reports due July 8, 2024 |
| Country / Corridor | United States (applies to all U.S. operations of Class I railroads) |
How Does This Compare to Global Standards?
The STB’s focus on granular, shipper-centric metrics like OETA and ISP is distinct from the European Union’s primary approach, which emphasizes network-wide punctuality and reliability for freight corridors. In Europe, agencies like the EU Agency for Railways (ERA) monitor key performance indicators for freight, often focusing on end-to-end train punctuality and adherence to schedule across the Trans-European Transport Network (TEN-T). While both systems aim to improve reliability, the STB’s new metrics directly address common U.S. shipper complaints about ETA predictability and local service execution. The potential penalties for non-compliance or poor performance under the new U.S. system have not been disclosed.
Editor’s Analysis
This move signals a significant shift by the STB from monitoring post-facto capital expenditures (PTC) to requiring near-real-time operational performance data. By targeting OETA and ISP, the board is creating a public-facing dataset that directly addresses the most frequent points of friction between railroads and their customers: delivery predictability and local service execution. This data will likely become a critical tool for the STB in conditioning future merger approvals and enforcing service standards, reflecting a broader regulatory trend toward data-driven enforcement in the transport sector (Source: U.S. Government Accountability Office, 2023).
FAQ
Q: What are the OETA and ISP metrics?
A: OETA measures the percentage of manifest shipments delivered to their final destination no later than 24 hours after the original estimated time of arrival. ISP measures a railroad’s success rate in performing scheduled drop-offs and pickups of rail cars at customer facilities.
Q: Which railroads are affected by this new STB rule?
A: All seven Class I railroads operating in the United States must comply with the weekly reporting. This includes BNSF, Union Pacific, Norfolk Southern, CSX, and the U.S. operations of Canadian National and Canadian Pacific Kansas City.
Q: Why did the STB stop requiring reports on PTC spending?
A: The STB has not provided an official reason, but with the nationwide implementation of Positive Train Control (PTC) now largely complete across the Class I network, monitoring implementation costs is less critical than monitoring ongoing operational service quality.






