BNSF-Norfolk Southern Merger: Impact on Rail Customers – STB Review

BNSF seeks customer feedback on the proposed Norfolk Southern merger. This crucial input helps the STB assess potential impacts on **rail** service and industries.

BNSF-Norfolk Southern Merger: Impact on Rail Customers – STB Review
October 3, 2025 12:54 am

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Introduction

BNSF Railway Co. is urging its customers to provide feedback on preserving rail competition as the Surface Transportation Board (STB) reviews a proposed $85 billion acquisition of Norfolk Southern Railway.

Customer Feedback Solicitation

BNSF Railway Co. is actively seeking input from its customers regarding the potential implications of a proposed merger. This initiative is in response to the Surface Transportation Board’s (STB) ongoing evaluation of an $85 billion acquisition involving Norfolk Southern Railway.

Key Concerns for Customers

In a customer notification, a BNSF executive has requested that customers address specific concerns. These include the impact of the merger on their respective industries and facilities, alongside the potential for service disruptions. The STB is relying on direct feedback from stakeholders to fully understand the merger’s ramifications.

STB Evaluation Process

The BNSF executive emphasized the importance of customer feedback to the STB. The executive noted that the STB needs direct input from stakeholders to fully understand the implications of the merger. This feedback will help the Board assess the practical implications for shippers, industries, and communities.

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Conclusion

BNSF Railway Co. is encouraging its customers to share their views as the Surface Transportation Board evaluates the proposed acquisition of Norfolk Southern Railway in an $85 billion deal. The company is requesting that customers voice concerns, including how the merger would impact their industries and facilities, and the potential for service disruptions.

Company Summary

BNSF Railway Co.: A railway company.

Norfolk Southern Railway: A railway company.

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