Italo’s 5G Upgrade: Enhancing High-Speed Rail Passenger Experience in Italy

Italo boosts passenger experience! All 51 high-speed trains in Italy receive a 5G internet upgrade, improving WiFi performance and customer satisfaction.

Italo’s 5G Upgrade: Enhancing High-Speed Rail Passenger Experience in Italy
November 19, 2025 3:54 pm
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Introduction

Italo’s fleet of 51 high-speed trains operating across Italy has been upgraded with a 5G internet solution, enhancing WiFi performance and passenger experience. The project, which began in early 2025, includes upgrades to both Italo AGV and EVO Pendolino high-speed trains.

Main Content

5G Upgrade Deployment

The upgrade involves the installation of an Internet On-Board (IOB) 5G solution across Italo’s fleet. The contract covers the initial upgrading of all 51 high-speed trains, enabling passengers to use an On Board Portal for productivity and entertainment. The project also includes operation and maintenance services for the Internet On-Board solution, such as monitoring, reporting, and train intervention services.

Early Implementation and Results

As of November 2025, 31 of the 51 trains have been equipped with the new 5G solution. Initial results indicate improved data speeds and download speeds. Web page load times have decreased, and the number of connected users and customer satisfaction levels have increased.

Executive Commentary

Luca Chiti, Head of new projects for the Operations Division of Italo, stated, “We are delighted to continue our relationship. We believe they are best placed to deliver the innovative connectivity technology and knowledge we need to deliver the best possible WiFi related services for our customers. We have already seen a significant improvement as we make progress towards our goal of providing a truly customer focused travel experience.”

Project Timeline

The deployment of the 5G solution began in early 2025.

Last June 2025, we published an article about Renfe’s cutting-edge Aranjuez maintenance hub. Click here to read – Future of Rail: Renfe’s Railway Technology Hub, Aranjuez: Essential Guide

Conclusion

Italo has upgraded its high-speed train fleet with a 5G internet solution. The project, which began in early 2025, has already improved WiFi performance and enhanced the passenger experience. The upgrade includes all 51 Italo AGV and EVO Pendolino high-speed trains operating across Italy, with operation and maintenance services also provided.

Company Summary

Italo: Operates a fleet of high-speed trains in Italy, including AGV and EVO Pendolino models.