Queensland Rail O&M: Digital Connectivity Boosts Passenger Rail Experience

Introduction

Queensland Rail and an unnamed company have extended their Operations and Maintenance agreement for five years, commencing in August 2025. This agreement, with options for further extensions, supports passenger connectivity across Queensland Rail’s fleet.

Main Content

Agreement Details

The extended Operations and Maintenance agreement with Queensland Rail includes a five-year term starting in August 2025. There is a two-year optional extension and the potential for a further two years.

Partnership History

The partnership between the companies began more than ten years ago. They jointly delivered Australia’s first onboard passenger Wi-Fi service.

Recent Developments

Queensland Rail introduced a portal on its Electric Tilt Trains, which operate between Brisbane, Bundaberg, and Rockhampton. This portal allows passengers to connect and access entertainment and travel information.

Onboard Features

The portal includes live maps, digital rights management, and licensed onboard entertainment such as movies, TV shows, and music. Passengers can use headphones and charging facilities from their seats.

Conclusion

The extended agreement reinforces a long-term partnership, enhancing digital connectivity and passenger satisfaction on Queensland Rail’s network. The agreement provides continued specialist support for Queensland Rail’s onboard digital solutions.

Company Summary

Queensland Rail: A railway operator.