Atlanta’s New Amtrak Station: Rail Improvements & Customer Focus
Atlanta to get a new Amtrak station, boosting customer service and accessibility downtown.

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Introduction
The Atlanta Regional Commission (ARC) and the city of Atlanta are evaluating potential sites for a new downtown Amtrak station, intended to replace the current station located on Peachtree Street in Midtown.
Main Content
Project Overview
The relocation and modernization of the Atlanta Amtrak Station are under consideration to enhance customer service, accessibility compliant with the Americans with Disabilities Act (ADA), and multimodal connections for rail passengers, according to the ARC’s “Passenger Rail Station Alternative Analysis” report.
Strategic Goals
ARC officials stated that the relocated station is intended to serve as a key local destination and a gateway to the city for visitors. It will also provide scalability for long-term service enhancements between Atlanta and other cities.
Service Improvements
A new, modern station is projected to improve the overall customer experience for passengers utilizing Amtrak’s Crescent route.
Route Information
The Crescent route connects Atlanta to New Orleans, Birmingham (Alabama), Charlotte (North Carolina), Washington D.C., and New York City.
Conclusion
The Atlanta Regional Commission and the city of Atlanta are exploring options for a new Amtrak station in downtown Atlanta to replace the existing station, with the goal of improving customer service, accessibility, and multimodal connections.
Company Summary
Atlanta Regional Commission (ARC): The ARC is involved in evaluating potential locations for a new downtown Amtrak station.
Amtrak: Amtrak operates the Crescent route, which serves Atlanta.
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